About Customer Tier (Transaction Limits)

To qualify for a Tier 2 status, we require additional proof to ensure compliance with our eligibility criteria. Specifically, we need documentation that demonstrates:     

For Tier 2:

1. Earning of at least $100,000 per annum: Please provide a document, such as an income statement, paystub, or tax return, that clearly shows your annual income meets or exceeds $100,000.

2. Net worth of at least $100,000: You can provide evidence of your net worth, which may include investment holdings, account balances, or any other relevant financial statements

3. One-time request: If this request is for a specific transaction, kindly provide proof that the funds you intend to transfer are currently held or available.

For Tier 3:

1. Credit Turnover of at least $300,000/month: Please provide a document, such as an income statement, paystub, or tax return, that clearly shows your monthly income or credit turnover meets or exceeds $300,000.

2. Investment or Liquidity of $500,000: You can provide evidence of your liquidity, which may include investment holdings, account balances, or any other relevant financial statements. 

As a Tier 1 customer, you can transact up to $5,000 daily and $10,000 weekly. 

The Customer Tier System is a feature put in place due to compliance reasons in order to rank customer transaction limits in line with financial regulations. The tier system starts at a transaction limit of $5000 and then increases to as much as $100000.

All you have to do to is: 

• Click on your profile Image and click on “Upgrade”  

• Carefully read the requirements, click on the “Get Started” button and select a type of document to upload

• Upload document and submit

• Now wait while we review your document and upgrade your account in a short period of time.

If you have any questions or require further assistance, please do not hesitate to reach out to our support team. We are here to help you navigate through the process and provide any necessary guidance.